Terms & Conditions
Handmade Products
Each and every one of my pieces is handmade. Although I work to specific designs, slight differences in size, shape and finish are to be expected. This is the character and charm of handcrafted ceramics, showing the story of their creation and making every piece unique.
All of my photographs aim to show my pieces as clearly as possible. Please note, some listings will show one example from a batch, so may not be the exact item you will be purchasing, therefore, products purchased may vary slightly from the images.
Returns
You have 14 days from receiving your items to request a refund and another 14 days to return the items. They must be returned unused, undamaged and in a saleable condition. Please note that I do not refund the original or return shipping costs. To return an item please email me.
All sample, second, and sale purchases are final and cannot be refunded.
Copyright, Permission & Liability
All photographs on my website and social media are the copyright of Siobhan Joan Ceramics, unless otherwise stated. Under copyright law, photographs cannot be used without permission. All the content of my website is the ownership of Siobhan Joan Ceramics and should not be used without permission. I aim that the information on my website is correct and up to date, however I cannot accept any liability for any inaccuracies, nor accept any responsibility for information contained in linked websites.
Courses
By purchasing a place on any of my workshops, you are agreeing to my Terms and Conditions.
All courses listed are subject to availability.
You must be at least 18 years of age or over to attend my courses, with the exception of specifically arranged children’s workshops.
Images used to promote my courses are for explanatory purposes; items made and glaze colours will vary depending on availability and actual results may vary due to a number of elements including the participants ability after teaching.
I aim to deliver the course as advertised, but due to the nature of clay, I reserve the right to alter the format when needed (e.g. clay drying time is weather dependant and we may need to use different techniques/time). Refunds are not given for variances of the course format.
Before each workshop I will send out an email with specific information to help you prepare. Please read this carefully and get in touch if you have any questions.
Cancellations
You may cancel a course and receive a refund within 14 days of booking.
After 14 days of booking, refunds can only be made if I am able to fill the space, minus a £15 admin fee.
All courses are non-transferable.
In the event that I have to cancel a course, due to unforeseen circumstances, I will offer a refund or rearrange the workshop to a suitable date for most participants.
Health & Safety
You will receive a short briefing on health and safety at the start of your course.
Aprons and other protective equipment will be available where appropriate. Please wear clothes you won’t mind getting messy and shoes with covered toes. It can get cold in the studio in winter but hot in the summer so please wear layers. It is advisable to remove jewellery and tie back long hair. I am not liable to any damage that occurs.