Refund policy

Ceramics: You have 14 days from receiving your items to request a refund and another 14 days to return the items. They must be returned unused, undamaged and in a saleable condition. Please note that I do not refund the original or return shipping costs. To return an item please email me. All sample, second, and sale purchases are final and cannot be refunded.

Workshops: You may cancel a course and receive a refund within 14 days of booking. After 14 days of booking, refunds can only be made if I am able to fill the space, minus a £15 admin fee. All courses are non-transferable. In the event that I have to cancel a course, due to unforeseen circumstances, I will offer a refund or rearrange the workshop to a suitable date for most participants.